- Items must be returned within 14 days from the day you receive your order.
- Merchandise must be unworn, tags attached, and free of ANY defects.
- If the above requirements are met, a refund will be granted for the original amount paid for the merchandise and applied as online credit, in the form of a gift card. Shipping costs are not refunded.
If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and place a new order for the desired item. Steps for Making a Return :
For returns, please redirect to: Paper Planes Return Center
For non-return related questions regarding your order, please contact us at email@example.com
- Place the prepaid return label issued to you on the outside of your package.
- Drop off at any UPS store location.
- Keep tracking information for your records. The tracking information is located on the label.
- Please allow 3-5 business days from the time we receive the return for a credit to be issued.
- Items that are marked FINAL SALE will NOT be accepted.
If you have further questions, please contact us. Refused Packages
Any order that is not able to be delivered by the service courier will be returned to our warehouse and treated as a return. The customer will be given a full credit for the item(s) purchased. Shipping costs are NOT refunded.